Standard 24-month or Optional 48-month Warranty
The entire Positive Contact products line is backed by a simple, no hassle, 24-month, unlimited cycle warranty against defects in material and workmanship. An optional 48-month warranty plan is available at an additional charge. When deciding which PCS warranty is best for you, consider these important three points:
A) 100% of our existing customers, when purchasing additional units, choose our standard 24-month warranty.
Why? Previous experience! Customers who already use our products, and need more, have the option to select a standard 24-month or optional 48-month warranty. Bad warranty experiences would dictate the purchase of our optional 48-month warranty. If that were the case, we would find ourselves selling more optional 48-month warranties, yet, we never do. Truth be told, 100% of our existing customers select our 24-month warranty when buying additional product.
In fact, many of our customers have operated their PCS sensors in a heavy-duty environment, far longer than five years and/or millions of cycles. All PCS sensors have an unlimited cycle guarantee, whether you are checking a tool every two minutes on a Vertical or Horizontal Machining Center, every 20 minutes on a 5 axis Mill Turn Machine or every second on a Rotary Transfer Machine.
B) More than 99% of our new customers select our standard 24-month warranty.
Why? It’s simple, math and history. With thousands of PCS units in use throughout North America and the world, our customers depend on Positive Contact to provide the best price/ warranty combination available anywhere. The PCS systems with there standard 24-month warranty are more than $500 less expensive, per system, than our closest competitor.
What happens after the 24-month warranty expires? Because PCS sensors are free of miniature gear boxes and manufactured right here in the U.S.A., our new and old customers appreciate the fact that many PCS sensors can be serviced at our Wisconsin location for far less than the cost of a new replacement.
Although it would be more profitable for Allora to charge for an extended warranty up front, we simply believe that our customers’ best interests are served with our standard, no hassle 24-month warranty. Perhaps that is one more reason why PCS is the #1 sensor choice at so many manufacturing facilities throughout the world.
C) Your savings continue to grow in the post warranty period.
Why? If you need to replace a PCS sensor head or controller, outside of the warranty period, your company’s savings continue to grow. First, you have the option of possible repair at reasonable and drastically reduced cost.
If your PCS head or controller cannot be repaired, you will be happy to know that a PCS replacement sensor head and/or controller, is still many hundreds of dollars less than our closest European competitor.
